Guides
Notes for people who hold the keys
How to set a deposit guests will authorize, when a hold beats a charge, and how to capture only what the invoice says.
Operations · September 12, 2026 · 8 min
The ultimate guide to venue security deposits
How event venues, studios, and rentals set a deposit that guests will actually authorize — and that still covers real damage.
Guest experience · August 28, 2026 · 7 min
Card hold vs. upfront charge: what guests prefer
Why a pre-authorization converts better than charging the deposit on the day the contract is signed.
Claims · September 3, 2026 · 9 min
How to file evidence-backed damage claims
A practical sequence for capturing part of a card hold so the guest and the bank can both see why.