HoldGuarantee
Opening your workspace…
Guests scan a code and confirm with Apple Pay or Google Pay. The bank reserves the deposit. You capture only documented damage, and a clean stay releases on its own.
Guest checkout
Scan the QR code
The guest opens the deposit from the front desk or a text.
$12,400 saved in damages
Elena Vasquez · Austin, TX
47 holds, zero guest disputes
Priya Shah · London, UK
$8,900 recovered on one claim
James Okonkwo · Miami, FL
Check-in in 90 seconds
Hannah Berg · Seattle, WA
Live sandbox
Build a sample link, then capture part of the hold. This stays in your browser. No card is authorized and no account is created.
ROI and risk calculator
Move the sliders to estimate monthly protected volume. Guests pay nothing to authorize. The loss figure assumes about 3.5% of bookings need a documented damage claim.
Protected volume
$40,000
Zero-debit authorizations
77
Guests charged $0
Damage claims covered
3
Estimated each month
Uncollected loss prevented
$1,500
A pre-authorization tells the guest's bank to reserve the amount. Their available balance drops. Your Stripe balance does not rise. That reservation is what stands behind the booking until you release it or file a claim.
Create a deposit link in under a minute and drop it into the booking confirmation, a text, or the front-desk QR code.
Walk-ins scan a code, see the amount, and authorize. Your staff never handles a card number.
Pick 7, 14, or 30 days. Longer stays are re-authorized before the bank drops the reservation, then released when the window ends.
If something breaks, upload photos and the repair invoice and capture that amount. The rest of the hold releases.
Authorization requests, reminders, release notes, and capture receipts go out without a follow-up thread.
The deposit stays in their account, reserved by their bank. You are not charging them a fee to book.
No checks, no terminal, no guest account. The person booking already has a card.
New deposit link
Type the guest, the amount in USD, and how many days the booking needs. Copy the link into the confirmation email, or show the QR code at the desk.
HoldGuarantee
Authorize $1,500
You will not be charged today.
The page shows your name, the property, and the amount. It says, in plain language, that nothing is charged today.
Stripe reserves the amount with their bank. You see Authorized in the dashboard. If the stay is clean, the hold releases on its own.
Venues, studios, and rentals use the same flow: a link, a card hold, a release or a documented claim.
Owner, The Cedar Room · Austin, TX
“We used to chase paper checks the week of every wedding. Now the couple authorizes a hold from the booking email, and we only capture if a chair or a wall actually needs repair. Last year that covered $12,400 we would have written off.”
$12,400 saved in damages
Studio manager, Lumen & Co · London, UK
“International cards were the part I did not trust. Guests from the US, EU, and UAE authorize on their phone at check-in. Stripe handles 3D Secure, and we have not had a single chargeback on a hold.”
47 holds, zero guest disputes
Host, Casa Mar · Miami, FL
“A guest left water damage in the primary suite. I uploaded the photos and the restoration invoice, captured $8,900 of a $10,000 hold, and the rest released the same afternoon. No awkward conversation about a cash deposit.”
$8,900 recovered on one claim
Operations lead, Harbor Desk · Seattle, WA
“Day-pass members used to wait while we ran a card for a deposit we almost never kept. A QR code at the front desk places the hold. Front desk time dropped from about eleven minutes to a minute and a half.”
Check-in in 90 seconds
Owner, Atelier North · Milan, Italy
“Photographers hated wiring a deposit two weeks early. A card hold feels like a hotel. We asked twenty regular clients: eighteen said they would book us again specifically because nothing is charged up front.”
Guests prefer holds 9 to 1
Every plan includes Stripe card holds, guest emails and photo-backed claims. Guests are never charged a fee.
For single-space hosts getting off paper checks.
For busy venues and multi-property managers.
Pay once. Every Pro feature, forever.
Guests type their card into Stripe Elements. HoldGuarantee stores the authorization id, the brand, and the last four digits. Every hold has a trail from the link you sent to the release or the capture.
Install the app
The installed app opens straight to login or the dashboard. The marketing site stays available in a normal browser tab.
Open this site in Safari, tap Share, then Add to Home Screen. Launch the icon to sign in.
Open the browser menu and choose Install app, or Add to Home screen. Chrome and Edge both support it.
Legal wording, Stripe and PCI-DSS, international cards, release timing, and what happens when a guest disputes a claim.
How event venues, studios, and rentals set a deposit that guests will actually authorize — and that still covers real damage.
Read the guideGuest experience · 7 minWhy a pre-authorization converts better than charging the deposit on the day the contract is signed.
Read the guideClaims · 9 minA practical sequence for capturing part of a card hold so the guest and the bank can both see why.
Read the guide14 days free. No card required to open the dashboard. Guests still pay nothing to authorize.
A host in London just authorized a $500 hold 4 minutes ago